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cancelling contract

ct
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Does anyone know how i can cancel my contract without calling them? having the same problem as most other people - phone gets cut off and i'm not getting put through to anyone. thanks

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MI5
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@ct 

How to cancel Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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KingAmo
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@ct I want to know if you wish to pay the outstanding balance for your phone and end it all or if you wish to send the phone back?
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MI5
Level 94: Supreme
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Registered:

@ct 

How to cancel Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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ct
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my contract ends on 14th april 2020 and i just want it cancelled from that date and not renewed

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gmarkj
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Advice in link above @ct

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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