Solved: cancelling contract

ct · ‎06-04-2020

Does anyone know how i can cancel my contract without calling them? having the same problem as most other people - phone gets cut off and i'm not getting put through to anyone. thanks

MI5 · ‎06-04-2020

@ct

How to cancel Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

KingAmo · ‎06-04-2020

@ct I want to know if you wish to pay the outstanding balance for your phone and end it all or if you wish to send the phone back?

MI5 · ‎06-04-2020

@ct

How to cancel Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

ct · ‎06-04-2020

my contract ends on 14th april 2020 and i just want it cancelled from that date and not renewed

gmarkj · ‎06-04-2020

Advice in link above @ct

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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