@Anonymous wrote:
I'm in the same position - contract until June 2015 and my parents in Jersey are really the main people i call. I was advised to buy the international calling card but when i tried to use it i was then told it wouldn't work for the jersey landline number i was trying. Does anyone know if the card doesn't work for Channel Islands? Also, does the International bolt on, where you can select 3 favourite numbers to call for an extra £10 work for Jersey?
The 'offer' of 30 minutes for an extra £5 per month is an outrageous price increase given that i entered in to this contract expecting Jersey to be included in my allowance. I will barely use my inclusive minutes now and am unable to contact my parents without paying through the roof - for the next two years!
Has anyone tried the ombassman?
I doubt the Ombudsman will be able to help as the Channel Islands were never in the terms of your contract, O2 were the only network to add them in.
See Toby's post on page 2 of this thread for the explanation from O2.
Are you not able to use TuGo or Skype for calls?
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5
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