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Anonymous
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calls to channel islands

I received a taxt from o2 informing me that calls to channel islands mobiles will not be included in "free minutes" from 4th december. As one of my sons lives there, this will leave me with a real problem !

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Posts: 72,823
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Registered: ‎04-01-2009

Re: calls to channel islands

Seems this text is going out to everyone and I personally see no justification for it.

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Anonymous
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Re: calls to channel islands

Breech of contract?
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Posts: 27,019
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Registered: ‎29-07-2008

Re: calls to channel islands


@jonsie wrote:

Seems this text is going out to everyone and I personally see no justification for it.


Doesn't sheepdog live on Anglesey, he had better watch out?

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Posts: 27,019
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Registered: ‎29-07-2008

Re: calls to channel islands


@Anonymous wrote:
Breech of contract?

The Channel Islands and the Isle of Man are not part of the UK, they are dependencies so I would say no.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Level 64: Magistrate
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Registered: ‎31-03-2010

Re: calls to channel islands

When did the Channel Islands stop being part of the UK?

I DO NOT WORK FOR O2

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Anonymous
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Re: calls to channel islands

I see that point but surely if calls were included when you sign up for a contract they can't just remove it
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Posts: 27,019
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Registered: ‎29-07-2008

Re: calls to channel islands

They are part of the British Isles which is not the same thing.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Posts: 27,019
Topics: 247
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Registered: ‎29-07-2008

Re: calls to channel islands


@Anonymous wrote:
I see that point but surely if calls were included when you sign up for a contract they can't just remove it

That's a good point if the Channel Islands were specifically mentioned as being incuded.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Level 64: Magistrate
Posts: 13,037
Registered: ‎31-03-2010

Re: calls to channel islands

I wonder if this has to do with the Ofcom ruling about fixed contracts? Looks like O2 are trying to do this before the rule comes into effect.

http://media.ofcom.org.uk/2013/10/23/protection-for-consumers-against-mid-contract-price-rises/

I DO NOT WORK FOR O2