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Anonymous
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call divert from contact phone to pay as you go mobile

i am trying to do call divert from my paygo to contract phone,looked it up how but it doesnt give me an option of message or call? what am i doing wrong?

Posts: 13,412
Topics: 83
Registered: ‎14-01-2014

Re: call divert from contact phone to pay as you go mobile

What phone is it.



Anonymous
Posts: 0

Re: call divert from contact phone to pay as you go mobile

its a nokia 3210 to a samsung galaxy

Posts: 116,590
Topics: 573
Solutions: 16,156
Registered: ‎04-04-2012

Re: call divert from contact phone to pay as you go mobile

[ Edited ]

You can't divert from an 02 payg phone.

Also, you can't divert text messages.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: call divert from contact phone to pay as you go mobile

when i went on o2 chat he said ok and follow link blah blah ...then i dont get option to send. i give up! lol

Anonymous
Posts: 0

Re: call divert from contact phone to pay as you go mobile

Don't believe what live chat tell you, please follow @MI5 advice
Anonymous
Posts: 0

Re: call divert from contact phone to pay as you go mobile

thanks anyway.

Posts: 84,431
Topics: 580
Solutions: 4,303
Registered: ‎04-01-2009

Re: call divert from contact phone to pay as you go mobile

Gotta love live chat!. If they don't know that P&G doesn't support call divert then something is very badly wrong with the training they receive. Good god, even Google gives you the correct answer but the live chat 2 page reference manual needs rewriting. I'll volunteer for the job if they want....