Solved: cANCELLING ITEMISED BILLING

a222 · ‎22-10-2018

How do I cancel itemised billing? I'm paperless, but I don't need to be seeing all the numbers ive contacted over the month. it's not a requirement i need. Can I request for it to be removed from my My O2??

Thanks

MI5 · ‎22-10-2018

I don't think you can as it's a core part of the billing system.
Call 202 for confirmation though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎22-10-2018

I don't think you can as it's a core part of the billing system.
Call 202 for confirmation though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎22-10-2018

Unfortunately you can't disable that part of My O2.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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