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brokenphone.

liz11
Level 1: Joiner
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on ‎05-07-2020 22:32

on ‎05-07-2020 22:32

Hi.I broke my phone today. The screen is completly broken. I have phone insurance with my bank . Do I contact the bank first to make a claim. sorry I have never done this before.

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MI5
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on ‎05-07-2020 22:39

on ‎05-07-2020 22:39

@liz11 

Yes, if the insurance is with your bank it is they you need to speak to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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on ‎05-07-2020 22:39

on ‎05-07-2020 22:39

@liz11 You need to contact whoever the policy is with.

I DO NOT WORK FOR O2



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