Bills

[Helpfraud]

I want to know why I have 3 separate bills being taken out my bank for 1phone I asked on 02 and was rarer abruptly told to go to a 02 shop advised them that nearest shop is 30mile trip and that my disability scooter couldn't get there but all he said help go to shop even though I told him I couldn't due to my circumstances said he how to find out and just go to shop

[Helpfraud]

Fraud

[Bambino]

@Helpfraud You need to call customer service again and hope you get a more sympathetic person answering the call.

Guide: Coronavirus Community Help and Support Try 0800 977 7337 first

[MI5]

@Helpfraud 

If on refresh you will pay separately for airtime and device, the 3rd payment could be for insurance.

Your MyO2 will give you a breakdown of everything you are being charged for http://www.o2.co.uk/myo2