billed for messages

[Anonymous]

I've been billed £1.34 for messages - there is no breakdown of what they are. I'm on unlimited messages but in any case have only sent about 20 in that month.

Anyone explain the arcane billing? Thanks

[AlignedChaos · Accepted solution]

Could be MMS messages which, I don't think, are included in your message allowance.  Alternatively they could be send AND recieved special messages (if you've entered any competitions by text etc).

You should be able to get a little more detail if you log into MyO2, or via the MyO2 app if you are on a smartphone.

[MI5]

As above, MMS messages or messages to premium rate numbers are not part of your allowance. The MMS aspect is another outstanding question I'm waiting for an answer on from O2.... 😞

[Anonymous]

Thanks very much to you both.  Your quick replies are much appreciated.

It turns out that I had idiotically texted abroad.  It could have been worse, I might have phoned the New York Speaking Clock.

[MI5]

Indeed, there is always a "could be worse" angle.... Glad you're sorted.

[jonsie]

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@Anonymous wrote:

Thanks very much to you both.  Your quick replies are much appreciated.

It turns out that I had idiotically texted abroad.  It could have been worse, I might have phoned the New York Speaking Clock.

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Done the same myself:smileywink: