Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! refused a sim card

Just spent abut three hours - repeatedly filling in forms online then dealing with call staff (who were polite and apologetic) - but ultimataly refused a monthly sim contract - even after giving my driving licence details online too... I am a home ow...

Resolved! iPhone unlocking & PAK # query

Hi I've upgraded to the iPhone 5 on another network, I have my PAK code ready to swap over. But I have my old iPhone 4 which needs unlocking for my parnter, if I fill in the unlocking form can I then transfer my PAK over to my new provider stright aw...

PAYG: What do texts and internet cost when I don't top up on time?

I'm wondering if I should use up my credit before topping up or let it build up. Thanks

Resolved! Text And Web Data Allowance Reduced?

I've been topping up £15 a month for probably at least a year now to get unlimited texts and unlimited data. I last did so on the 24th of September and received a text saying the usual "You've now got unlimited UK texts and unlimited internet to use ...

Resolved! temporarily blocking sim or leaving o2

Hello, I have recently left the UK, and am not sure if I will be coming back in the next few months.I was wondering is there a way of temporarily blocking the sim, so that I do not keep paying my monthly charges??? If not how do I leave O2?? (online)

Resolved! 3g signal non existant, can I cancel my contract claiming it is not being fulfilled?

As title, the 3g coverage in GL2 9QH is very poor. Everyone at work (on o2) complains about it. Not many people left on o2 at work now tbh! Other network providers have amazing coverage in the area and I want to change over to the three network. I ha...

Resolved! Can an Apple Store add an additional contract on??

None of my O2 stores have had any 16gb iphone5s for the past ten days. What I was wondering do apple stores have the ability to add an additional contract onto your account like an O2 store, as my local apple store have contract iPhones available.Tha...

Resolved! Want to change my monthly contract > PAYG

My contract is due for renewal 12-12-2012, just wondering how I would go about changing it from a pay monthly contract to a PAYG without loosing my number.Thanks.

Resolved! Getting internet with Pay And Go Go Go

I've recently changed tariff to Pay and Go Go Go but can't get internet without wifi. I should get 200MB web.

Resolved! Stolen Phone, Cancel Contract

I've just recently had my HTC Sensation stolen while away at a venue with work. While my phone will be covered by insurance, I haven't been happy with the phone or O2 since I got it. I have about 11 months remaining on a 24 month contract and was hop...

O2

Forum Posts