Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bills

please can you confirm that my service is running normally as I received a letter dated the 4th April saying that my service was going to be suspended? please can you confirm you have received the payment that I promised. kind regards, Peter Anderson

Resolved! Extras

Hi I haven’t cancelled my extras yesterday and today it was added to my bill how can I cancel it? I don’t want Disney plus to pay or it ?

O2 Open

HelloI just upgraded to a S22 Ultra and I work at asda so I can get o2 Open discount. Last time I didn't use it as I had Disney plus. This time I applied for it and got my discount. But as I go to apply it I get warning that I already have a discount...

Resolved! £20.73 abroad charge?

Just returned from 4 day trip to France,have 12gb sim only deal,i have notification of £20.73 added for abroad use? What is this? I have o2 travel bolt on? Thank you

Claim free chromebook on s22 plus

I've just upgraded two handsets was told it had a chomebook to claim with it, whenever I look to claim it says its closed and that's for older phones. Does any one have a link please ? Thank you

Resolved! Transferring phone number to new monthly sim contract

Hello, I want to transfer my old phone number from a pay as you go contract to a new phone on a pay monthly sim contract. I'm not sure how I go about doing this. Any help is appreciated. Tia

Resolved! Swapping number

My phone was supposed to swap numbers from my previous network provider by 6pm tonight but I am still not updated can anyone help?

Resolved! Txting

I'm not able to send txts that cost money i.e entering competitions

Resolved! Vat!!

I really wish o2 would tell you there’s £4 on top of tariff price it’s so annoying

Resolved! Payg

I bought a £10 bundle offering me double data and I topped up however I got only 7gb instead of the double,14gb

O2

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