I have taken two separate trips to a country in South East Asia let’s
say on Nov 1st and Dec 1st. Both were 12.5 hour flights from London
Heathrow with Wi-fi on board but you have to purchase it, which I did
not. I always ensure that my phone is on a...
Just an update - the investigation has been completed and all the money
was returned to me as a “gesture of goodwill”. I didn’t get an
explanation but there was some mention about being near a port or on a
cruise ship. London Heathrow isn’t or or nea...
Yes, exactly. I’m wondering how it happened in airplane mode. An
investigation has been launched by O2 already. I use a Samsung phone,
maybe it has some extra data settings you need to turn off.I’d just like
to know if this happened to anyone else.