This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 248594 Views
  • 2 replies
  • 2 kudos

Billing Data

The online format for the bills seems to have changed.You can still access details of all the calls made and texts sentHowever, previously it was in a format that could be easily copied and pasted to an Excel file, with little manipulationI appreciat...

14 day change of mind

I was recently advised to change to o2 by Virgin mobile, but within a day of agreeing decided that I did not want to switch so decided to cancel using the 14 day change of mind option. I have tried all the various contactoptions with no luck. It seem...

Resolved! Customer Services

I am trying to contact customer services to no avail. I am currently waiting on them now after being hung up on after an hour and a half of waiting to speak to someone. Firstly, does anyone know why there is such a long wait? Secondly, what kind of c...

Mardy21 by • Level 1: Joiner
  • 565 Views
  • 1 replies
  • 0 kudos

Resolved! Outstanding Payment

I recently changed service provider, now I cannot access my online O2 account to pay my last bill and as everyone else mentioned getting hold of them is near on impossible! No idea now how to pay this - I have just been holding for over an hour for m...

TracieE by • Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos

Resolved! Phone fraud (own number)

Just received a call proporting to be from Amazon about my account, didn't listen to much, but the really worrying part is it was from my own number! Anyone else had similar? Does that mean that someone has cloned my account and can rack up calls?

Resolved! 60044 competition charge

How can I stop a 60044 competition charge I seem to be paying every week which equates to £18.75 per month.

Nee by • Level 1: Joiner
  • 506 Views
  • 1 replies
  • 0 kudos

Resolved! Barrs on my phone

I missed 2 service bill but continued to pay my device bill. I have still yet to pay the outstanding, my phone is barred, i cant phone or text, but i cant receive texts or messages either. Is this normal?

Kellyb by • Level 1: Joiner
  • 663 Views
  • 2 replies
  • 0 kudos

Resolved! Spend cap

Can I check that both of my accounts have a spend cap please. One of my accounts I had changed my tarriff and will start from 14th February. can I check that the spend cap will continue. so that a spend cap will continue with the new tarrif ?

Jade26 by • Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top