Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Miss payments

I miss 2months payments,but I would pay out my bills....Today o get email like my extras cancelled and everything will credited on my account...I'm already with O2 nearly 2years,I already payed out one device,I never had a late payments os missed pay...

Resolved! Virgin O2 sim cancel

Hi could someone from O2 support help me cancel my Virgin Sim contract.Have read all previous threads.O2 cancellations contacted but nothing actioned.thanks

Resolved! Help with bill

I was billed around 70 pounds and then 20 odds for device. I got an extra sim for 16 so leave around 40 odds for my SIM card however I was only paying 16 for the sim card before I got the actual phone I’m sure it said it was 46 all in including the d...

Resolved! Data being used early

I was on a 20GB (doubled to 40GB with Volt) monthly allowance with my phone but with the new tariff changes I decided to change my tariff to a lower bracket to avoid an increased cost. I used around 13GB per month on average so I opted for a 12GB ass...

Resolved! Bill about my watch airtime plan

The tariff of airtime plan is 5 pounds but my bill shows 7.3 pounds

Resolved! New additional sim card with my new Internet package ,but I don't know what the allowance is or how

Hi I've just set up an Internet package with virgin and it comes with an additional sim card but I don't know what the monthly allowance is or how to activate the sim ?

Resolved! Sharing data

What does ‘sharing data’ mean? Does it mean I can share that data with my daughter whose account is linked with mine as I pay for her phone? So eg if I’ve got 10gb per month she can bolt on to that?

Resolved! Upgrading

I want to upgrade to a z flip but don't want to pay the 30 odd pound for the tariff it comes with when I already have a tariff I'm happy with..... Can I upgrade and keep my current tariff?

Resolved! End my contrack

Would like to end one of my contack plz

Resolved! Switching tariffs

I'm currently pay monthly and my device plan is about to end. Not interested in a new phone as I barely use it - so need a smaller/smallest tariff. I have Disney added - I assume I couldn't continue that on pay as you go? I think pay as you go would ...

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