Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236640 Views
  • 2 replies
  • 2 kudos

Remove Amazon

Hi how do I remove Amazon before my free trial ends ? 

RK3 by Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

My phone's been cut off and it's not due till the 9th please help 

Anna111 by Level 1: Joiner
  • 613 Views
  • 3 replies
  • 0 kudos

Resolved! Cancelled new order

Hi there, I ordered a galaxy watch 5 pro on Tuesday but then realised the new galaxy s23 will be released soon so I cancelled the order on the same day. My question is how long does it take to show on my account that the watch was cancelled and sent ...

bezman70 by Level 1: Joiner
  • 2151 Views
  • 11 replies
  • 0 kudos

Resolved! why am i being charged for disney plus

Hi! How are y'll, just joined a new tariff a month ago i chose disney plus as an extra because it says have disney plus on us, but i have just received my first bill and i noticed they charge me, i have it on there for 6 months, i thought it was free...

Resolved! Restricted access

My phone has restricted internet access and is saying I have a business account but it isn't

Mayn02in by Level 1: Joiner
  • 615 Views
  • 2 replies
  • 0 kudos

Resolved! Waiting for new sim

I ordered my new SIM on Monday 30/01/2023? I know it can take up to 3 days tr to call 02 no joy 20 minutes queuing just want confirmation ifvitvwas sent outm

Hi

hi my phone number wont let me ring out

Lee2221 by Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos

Resolved! Paid via PayPal but o2 claim it’s not received

I paid on the 31st via PayPal however o2 have messaged me to say it’s overdue and my phone is now restricted. I have been calling for over two hours, tried to message on the chat, emailed the email address PAYMENTADMIN@o2.com where the money was sent...

Beechy169 by Level 1: Joiner
  • 897 Views
  • 1 replies
  • 0 kudos

Resolved! Charges for itune purchases etc

I have brought itunes items which have been taken from my bank account, but my bill now has this amount on it for payment. I don't want them taking this twice! How do I get help from O2 when virtual assistant does not recognise my query? Thank you

TMA64 by Level 1: Joiner
  • 630 Views
  • 3 replies
  • 0 kudos