Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236312 Views
  • 2 replies
  • 2 kudos

Resolved! New Order

Hi I have just signed up for new contract, signed cca etc and paid upfront fee. At the end of process it states something has gone wrong. Can anyone advise what I should do as payment taken for phone and all paperwork emailed to me?

NCA by Level 1: Joiner
  • 321 Views
  • 1 replies
  • 0 kudos

Resolved! vat invoice

how do i get a vat invoice for my devise plan?

TJB1 by Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos

O2 contact

is anyone having issues getting through to o2? I have been on the phone for 2 hours now

FAsh by Level 1: Joiner
  • 592 Views
  • 2 replies
  • 0 kudos

Resolved! How to set a spend cap

Hi, how do I set a spend cap? Currently at 0 but want to accept up to £10

Rob22 by Level 1: Joiner
  • 15660 Views
  • 4 replies
  • 0 kudos

Resolved! Travel abroad

I will be travelling outside the Europe zone shortly. What are my options on phone use

Baz10 by Level 1: Joiner
  • 490 Views
  • 2 replies
  • 0 kudos

Resolved! Retain my old number

How can I retain my old number without waiting for hours for someone in O2 answering the phone?

Theseus by Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos

Resolved! Dispatch

Hiya, I ordered an xbox series x on Friday, no new emails have arrived besides the email confirming my order; no updates on progress or a delivery time (I paid for weekend delivery but nothing arrived.) How long does it take for an order to dispatch?

M_L by Level 1: Joiner
  • 422 Views
  • 1 replies
  • 0 kudos

Samsung fold z3 screen broken

No help from o2 after a 2 hr call I got hung up on. Tried doing the conversation through o2 app and get told no one can help. This is ridiculous

Riaxxx by Level 1: Joiner
  • 470 Views
  • 2 replies
  • 0 kudos