Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 40% off bill

I just received a call and offered a 40 percent reduce bill. They then offered a iPhone 14 they sent me a code and I gave them it :(( can some one help me? Has this happened to anyone else?

Resolved! On hold

I have been put on hold by customer services 1.5 hours ago. Have they forgotten about me?

Resolved! Tariff for 0871 numbers

Can you please let me know the tariff for calling numbers starting 0871 as per my current tariff.

Charges for pictures on emailing

I am being charged for sending pictures to emails. Why is this this?

Resolved! Late payment

Hello, My bill was due on the 26th. I paid both direct debits on the 26th, however one of mine have been returned without me noticing until now. I am planning on talking to customer services in the morning. However, with the dd being returned to me, ...

Resolved! ending contract

how do i end my sim only contract

Resolved! Credit check in line asked for my 3 digit number

Ordered new account and online it asked for my card long number and 3 digit number on back of card for credit check even though I’m paying by direct debit - is this normal

Resolved! sim only

what is the best 12 month sim deal available? Ive been offered 3GB unlimited txt and calls for £5 with another network

Resolved! How to unlock phone that I reported missing? - "MM Phone Not Allowed"

HelloOn Thursday I lost my Samsung S7, I thought it had been stolen, so I panicked and had it blocked and received a new sim card in the post and it works fine on my old backup iPhone.Fortunately, I found my Samsung S7 today and put the new sim card ...

Resolved! Cancel sim or change to pay as you go

Im currently travelling and want to cancel or pause my sim while I’m away for a year or so. whatever way is easier cancel or move to pay as you go. I’ve tried everything on the website.

O2

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