Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Change number

Hi I have just changed to o2 and want ed to keep my old ee number but I keep getting cold calls and would like to change to a new number but all I can find online it how to keep your old number can anyone help me

Hannahf92 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Ordered a iPhone

I order a phone on the 9th of November and set up a direct debit I still haven’t received an email to update me about delivery and I’ve tired calling o2 but it charges money just to call... what do I do....

Lathania by Level 1: Joiner
  • 2 replies
  • 0 kudos

Changing my tarrif

Hi, I have an offer on my UNiDAYS for 10gb for £10 a month and I would like to change my tattoo to this but when I change tarried it won’t allow me to choose this option can you please help

Charl3 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Transfer old number

Hi, I’ve just ordered a new o2 sim and asked to transfer my old number but I’ve now changed my mind and want to use the original number of the simThankscurly

curlyboy by Level 1: Joiner
  • 7 replies
  • 0 kudos

4g in Greece

Hi there does anyone know if O2 has good reliable Cosmote reception in Greece.

BruceB by Level 1: Joiner
  • 2 replies
  • 0 kudos

Disney plus

Added another phone to my account for my son and was told we get Disney plus free for 6 months, how do i activate this on the app???

Matt12 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Do o2 lock their phones to their network

Hi I’m looking to upgrade my sons phone but wondering if he’s locked to o2 if we change the phone to a different sim

Sian447 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Ask a%20que

My phone is under review more than 24 hours , but I still don't have an decision.Thank you

Mihaita by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! PAC

My PAC number was sent to O2 on 15/11/20, I got my phone on 16/11. My number has still not been transferred & can't get hold of anyone to ask them when? Help!

Samybee by Level 1: Joiner
  • 2 replies
  • 0 kudos