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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 226964 Views
  • 2 replies
  • 2 kudos

Resolved! I lost my SIM card

Hi 02 I lost my SIM card while I was in turkey… I need new SIM card sent to my address please

Aden1 by • Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone 14 and Watch order

Hi,I have ordered an iPhone 14 Pro Max 512, and then an Apple iWatch 8.A thought occurred after the fact that the watch is no good without the phone. (I don't currently have an iPhone and am moving from android)I've not had much of a response via liv...

gatrell by • Level 3: Thinker
  • 774 Views
  • 2 replies
  • 0 kudos

Resolved! Call re discount

Hi - I’ve just had a call from o2 giving me a discount on my bill. Is this legitimate?

Beth15 by • Level 1: Joiner
  • 350 Views
  • 1 replies
  • 0 kudos

got scammed.

hi , 2 months ago my account was hacked and someone ordered a 1,000 pound i phone on my account , with a load of extras , the first i knew about it was when i got an sms asking me to stay home to receive my new phone at a certain time and date , from...

Resolved! Returned phone

I returned my phone 3 weeks ago as was in my cooling off period. Have just received my new bill and it’s still showing even though I have confirmation of return. I can’t get a new contract as it’s still showing as an outstanding amount. I have asked ...

Melisssa by • Level 1: Joiner
  • 675 Views
  • 2 replies
  • 0 kudos

Resolved! Over charged for extras

My original price was 10 per month then I was charged for extras on top of that I hadn't been charged before why now I haven't even got a selected extra it's from before my tariff change but it shouldn't be 9 pounds extra

Arasheed by • Level 6: Acolyte
  • 584 Views
  • 3 replies
  • 0 kudos

Resolved! Broken sim

I have tried numerous times to speak to a advisor and not a robot as SIM card broken and using an alternative phone as I cannot receive txt with messages sent

JamieB2 by • Level 1: Joiner
  • 415 Views
  • 2 replies
  • 0 kudos

Calling when am abroad

I can’t make or receive calls and need to tomorrow for a connecting flight

BJ3 by • Level 1: Joiner
  • 511 Views
  • 4 replies
  • 0 kudos
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