So I’ve been with O2 for about 8 years now and don’t usually have issues. I usually get a 2/3 year contract and then upgrade, however I recently gave birth so can’t spare the extra income and decided to just keep this phone and pay less now that I’ve paid off the contract. A few months before my contract was finished, I started experiencing really poor signal, even using my data didn’t make a difference. My partner is on O2 and his phone is the model after mine, yet his signal was fine. I don’t want to sound like a conspiracist, but with the timing I can’t help but think I’m being pushed into upgrading my phone. I also get at least 3 calls from O2 a month telling me about their upgrade offers despite me saying I’m not interested. Is there anyway I can prove this and get someone to fix the issue or compensate me for the fact I’m paying for a service and not receiving it?
