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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 354621 Views
  • 2 replies
  • 2 kudos

Resolved! 6 days later and I'm still waiting!

Afternoon all Last Sunday (ie 6 days ago) I set up a new contract with Virgin Media that had an estimated activation date of the 9th August. All well and good so far. It's now 6 days later and 3 days into my new contract but I still haven't had the S...

Amanda_G by • Level 1: Joiner
  • 926 Views
  • 4 replies
  • 0 kudos

Number porting issues

ful experience with o2 so far - ordered my sim on June 30th, only to have 4 weeks go by without receiving it due to credit control issues , now am 3 weeks into porting my old mobile number over with no luck so far - spoke to an agent online last week...

Resolved! Mad4mobile

I have just discovered I have been billed on a weekly basis, £4.50 from mad4mobile. It comes through on my mobile Internet account. I cannot see how it has come through.How do I stop this not bothered about the cost, just want it to go away.

Ian59 by • Level 1: Joiner
  • 6510 Views
  • 3 replies
  • 0 kudos

Wifi calling not working

Wifi calling not working on both Samsung Galaxy S10 Plus & Apple iPhone 13 Pro Max even though 4G / WiFi enabled in both O2 accounts

Dave52 by • Level 1: Joiner
  • 736 Views
  • 2 replies
  • 0 kudos

Resolved! Spend cap

Hi there, I would like to increase my spend cap please

Jojo19 by • Level 1: Joiner
  • 633 Views
  • 2 replies
  • 0 kudos

Resolved! overcharged

i have been charged twice on this months bill for premium charity donation but the july payment had already been taken.

mickeybb3 by • Level 1: Joiner
  • 568 Views
  • 1 replies
  • 0 kudos

Resolved! do i need to use roaming to use my 10GB data

do i need to use roaming to use my 10GB data - wifi dropped out in the house and I cant connect on my phone.I have 9.85 GB of 10GB data, but cannot connect to internet.

fra2 by • Level 1: Joiner
  • 657 Views
  • 1 replies
  • 0 kudos

device

I don't recognise the phone number on my account device details 

2122 by • Level 1: Joiner
  • 518 Views
  • 2 replies
  • 0 kudos

Resolved! Change Billing Date

I would like to change my billing date to be on the 1st of every month please on the number [Removed]

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