Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 open Discount - contract over 28 days old error

Just bought a new phone today and new contract. Work for Police Service, was given the code to use in O2 Open to get a discount on my bill. I have verified my email etc. but when I click on my number it show an error - You can’t get an O2 Open discou...

Resolved! SIM card not working even though worked before

So I have an issue - my phone was stolen, then I had to get a replacement SIM which worked for 24 hours and then stopped working this morning. I've been told to wait 24 hours again - which given I've been the victim of a crime has maybe made this pro...

Resolved! Porting Issue (Split Port)

Hi community, please could someone help? I arranged to port out my o2 monthly number to Vodafone. Both are now active on the same number and some calls are being received on the o2 number and some on the Vodafone. Looks like the port is only partial.

Resolved! Need help with tariff

Hi, can anyone explain cause I not good with phones. My old tariff was £40.21 a month (unlimited data, texts and calls) and I just applied for a new one 2 days ago. Started up phone late afternoon yesterday and my new tariff is around £33 each month ...

Resolved! Missed payment

Hi.

Resolved! On o2 already just taken virgin package that included new o2 sim can I exchange my original o2

I have a o2 pay monthly account , I have just taken out a broadband tv deal with virgin that includes a o2 sim pay monthly …. I had to use a new email address for this as couldn’t be issued with my already running o2 account for some reason … is ther...

you are advertising sim only for 12.00 per month

this offer is not on my 02 offers

Resolved! Where are my invoices Bills to download? used to be so simple know it causes extra stress ??

Can someone point me in the right direction to download my Invoices / bills. it just keeps going round it circles on My 02. It driving me crazy and I cant keep contacting customer services everytime I wish to see this information. i dont habve the ad...

Resolved! Balance

Why is my balance £77 when I am on a £10 month rolling plan?

Resolved! Change mobile number

Hello, I would like to change my mobile number, urgently please

O2

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