Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Switch up - Colour Option.

Hi I’m just wondering if anyone would know much about Switch Up. I’m planning on using thisservice, however the colour of Device I’m looking is currently out of stock. Does anyone know if I can go into store and “order” this device ?

Resolved! 02

What's the number from my mobile to call 02

Imei

My phone won’t currently charge and I need the imei number

Resolved! £6 Bolt On for USA

I am in Europe for the next week and I know I can roam here inclusive. On Monday I fly to the USA for a week - so I want to add the Travel Bolt On. When I do this it says it's not compatable with the "Standard rate in our Europe Zone" bolt on that I ...

Simswap nightmare - cut off old number, can't get a text

I tried to move my esim from my old iPhone to my new one, it looked like I needed to do a simswap. So I entered all of my details, and instead of getting a text, my sim seems to have been shut off. I can now no longer use that number. I tried to cont...

Resolved! Need it sorting not happy

Not happy need this sorting out I want this contract canceling please I've just got this taken out of my bank 20.99 and 51.77 and I've payed my device plan off and they still took it out and I don't even use the taffi not happy can u cancel my contra...

Resolved! Increased bill

HiGood evening When i have bought new sim card of o2. I get contract of £18 per month but now unfortunately i get the bill of £21.10. Can you please tell me the reason for this extra £3.10

Resolved! Bill

I want to check my monthly payment

Resolved! Statement

Hi everyone, I need to get a copy of all payments I have made on this mobile since my contract has started. Like the information you receive at the end your contract.

Resolved! Vat bill

Hi i need my bill/invoice/receipts to show VAT because i use it for my business can this be changed so that my bill always shows VAT and can i have a copy of my last 12 bills to cover april 22 to march 23

O2

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