Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Is there any way I can change my spend cap/ monthly limit via contacting through text?
My sim has been disconnected because I've fallen behind on paying my device even though my sim is paid
Dear Sir/Madam,I received the Pay Monthly SIM card in March 2022. However, as of today, no signal is found when I pop the card into my iPhone. I even tried several phones and still received no responses. Would there be any wrong with my SIM card? Cou...
Hi I didn’t realise I don’t have a spend cap can I add one
This is the worst service I have experienced in over 2 years. I have been having issues with my service and can’t get reception outside of the WiFi. I have called over a number of weeks and keep getting fobbed off. You sent me a replacement sim and 3...
Why have Halifax 02 in whoolshops have no stock for the Samsung s22 what I have been Waikato to collect for 4 days
Hi, I have lost my sim card abroad and would like a replacement one.
Hi,I just need to check my data allowance? My tariff says I have 100gb of data each month however my phone is saying I have 2 gb? I have screenshots to explain if needed but right now I'm apparently out of data and I know I haven't used100gb? Could y...
Hello,I've been with o2 about a month currently and I am hating my current phone, when I load the o2 app it says that I am eligible to upgrade as long as I pay the cost associated, which is fine, however when I try and go through with this, it says I...
I want to start a new monthly pay sim connection
