Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Upgrade credit check

Hello, I'm trying to upgrade my SIM Only plan (to another SIM Only plan). Every post on this forum says this does not involve a credit check, and I called O2 and they advised on the phone that an upgrade of an existing line does not do a hard search ...

Cancel

Hello I'm in abroad I want to cancel my contract temporary please

Resolved! pac code

hi ive sent you my pac code from my other supplier and ive not had my number changed

Resolved! Galaxy buds 2 Pro claim

Hi. I purchased a galaxy s23 ultra on the 5th May with the understanding that I would receive a code to claim a free pair of galaxy buds 2 Pro after 30 days. I know I'm only just over the 30 days as it stands but after reading all of the other posts ...

Resolved! Cancelling sim only contract

Hi i would like to cancel my contract with you for my sim

Roaming

Do I need to inform O2 when I go abroad?

Resolved! Phone not ringing with eSim

Hi All, I have a Pixel4a and am using it with a Lebara physical Sim and an O2 e-Sim.I have a regular issue where I get a notification about a missed call on O2 and when Icheck I have all the indication icons of a good signal, but when I ring my Pixel...

Resolved! New contract

I already have a contract with o2 for a tablet I would like to apply for a new contract in addition to this one for a mobile phone please

Lost phone DPD

I upgraded last Tuesday to an iPhone 14 pro max. DPD delivered only a cardboard box. Rang multiple times only for today a claim was put in with o2 and the handset blocked. Still not able to tell me if this can be replaced. I now have a new contract a...

Resolved! what bolt on is required for 3 weeks in spain

I am going to Spain for three weeks and would like to know what bolt on would be required. I will not be using it much but do not want a large bill for the small amount of time hopefully I do use it.

O2

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