Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! You are using my email address incorrectly

My email in my o2 account is correct, i.e. trevlp**Personal info**I get text notifications from you that you are sending emails to this address but, unfortunately, you are putting a full stop on the end this address, consequently I am not receiving s...

Free Samsung galaxy buds2 SMS text issue?

I ordered a phone with the offer of some free Samsung galaxy ear buds. I understand the T&Cs and know I will get a text with a voucher code after 30 days of purchase.However my 30 days are now up but I am yet to receive the text. Have anyone else exp...

Resolved! Bill

HiI have a rather large bill, wondering if I have any options to pay this monthly?

Resolved! Phone charges from Greece to UK

Does anyone know if I will get charged extra to phone UK from Greece please

Resolved! Issues with the app

The app keeps telling me that my account is not ready yet but I've had the account for 7 months

Resolved! Travel to France

Apologies, just trying to check if my phone is free in France to use? My phone is part of a Volt package with unlimited calls/texts and 60GB of data. As free add ons I have o2 travel inclusive zone and Europe Zone.. Can I make calls within France and...

Resolved! still no service after 3 days

ive had no service for 3 days and waiting for a very important phone call you may have just [Removed] my carrer up by not allowing me any service to recieve phone calls