Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Port number away from o2

Afternoon. Looking at moving away from O2, signal quality has become very poor (call drops upto 5 times when calling my gf on way home from work, Vodafone is fine) It's currently 250 to pay up to allow me to upgrade, if I pay that up and request my P...

Resolved! chraged for premium number

my latest bill shows premium call made 26th October to 08445766841 which is located in Hanoi Vietnam.I have no reason to call Vietnam, and i did not make the call.

Resolved! Back order

Ordered 2 s8 ultra yesterday one was accepted and said delivery within 7 days other says need to do final checks will know within 48hrs. Then get email stating the first order they have no stock! Why let u order when no stock. Anyone else had this an...

Resolved! S22 ultra phone charger

I’ve just got my newest phone s22 ultra , where’s the charger ?!?

Resolved! New Number on Tablet

I have a contract sim and device and today I have just purchased a Samsung A8 Tablet, Do you know why they have provided me a new number for the tablet instead of keeping the one that's connected to my mobile phone? with the tablet I'll get 100 text ...

Resolved! Number porting

Hi, I've recently moved over to 02 from 3, shared my PAC code and have received and started to use my new SIM. I'd like to know when my number will be ported because I use my phone for work and I'm currently missing calls. Tried to use the chat funct...

Resolved! Porting issues (incomplete porting - not finished)

Hi everyone, Any advice how to fix the porting issues? My iMessage cannot be activated, also certain SMS I cannot receive (from Banks, work, Microsoft). It have swapped new sim in o2 shop, but that did not help. I do have o2 signal and internet conne...

Resolved! Residency Requirement

I am an immigrant working in UK under a Tier 2 Work Visa. I arrived in UK on December 2021. Would I be able to get a Pay monthly phone contract?

Resolved! Spend cap

Hi, I want to change my spend cap please

Resolved! Ordered but no reply

Hello, I have ordered a phone and paid the upfront fee and was told it would take no longer than 48 hours to despatch. Well, it has been over 48 hours now and nothing.

O2

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