Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 229450 Views
  • 2 replies
  • 2 kudos

Resolved! my miscalculated bill

Good day Once again I try to contact you re my overcharged bill. I incurred a massive bill while in transit at Casablance airport (on free wifi) which evidently it was not free. After many attempts to contact you because I am not in uk at the moment....

Malikab by Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos

Resolved! International roaming

How do I find out if there is an international roaming bar on my account and if so, how to get it removed? I am currently travelling to France and last time I tried to use my phone in an EU country I was not able to make calls or text at all.

CW52 by Level 1: Joiner
  • 517 Views
  • 1 replies
  • 0 kudos

Resolved! Direct debit

More info (Highlight to read) What’s the number to call to set up direct debit

Gm7 by Level 1: Joiner
  • 355 Views
  • 1 replies
  • 0 kudos

Resolved! 20% loyalty discount

hi there , I have just renewed my four 02 pay monthly contracts , so 20gb ( 40gb with volt ) for £8.92 a month .Does anyone know if I need to reapply fit the 20% loyalty discount on the additional 3 contracts or us it just automatically done ?I am ho...

Bordeaux by Level 1: Joiner
  • 3272 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade, phone and iPad?

I’m so confused. I have a pay monthly phone contract, just for airtime (handset is paid off). The site says I can upgrade… if I choose an IPad with an airtime contract, is that IN ADDITION to my phone? I want to leave my phone contract exactly as it ...

Nelly1204 by Level 1: Joiner
  • 925 Views
  • 3 replies
  • 0 kudos

Resolved! Leaving o2

Hello I am wanting to terminate my contract with o2.

Hendo19 by Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Resolved! Uswitch deal

HiCurrently pay monthly contract but saw deal on uswitch for 7.99 a month 15gb which is perfect for me. Had to register a new email address to get it through. Is this right?

Resolved! replacement phone

Hi my faulty phone was sent back and they promised replacement phone.next day.my faulty phone was received by 02 at 8.10 on Friday morning.how long do i have to for replacement

gazza70 by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

Switched From Tesco Mobile, Voicemail Not Working

Hi there. As the Subject title indicates, I have been unable to activate voicemail since I switched from Tesco Mobile to 02 just over a week ago. I am aware that Tesco effectively 'piggybacks' on the 02 network, so I have no idea if this is the sourc...

Lokiman136 by Level 1: Joiner
  • 3573 Views
  • 15 replies
  • 0 kudos