Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Unable to cancel disneyplus extra

I can’t see the option to cancel my Disney plus extra on your site.

Fraudulent transactions on bill

I have received my latest bill and I have been hacked. My Grand-daughters roblox account has been hacked and somehow it has resulted in all of these Apple charges. I do not use iTunes, I have a Samsung phone. I have contacted both roblox and apple, t...

Resolved! How to see old call logs?

I'm trying to access my call logs from February, i've tried through the website and app through viewing bills but doesn't look like that's working. is this possible online or do i have to call?

New contract and accompanying mobile (ORDER NO. MS-124233350) I did not request & do not want

I was contacted today & offered a reduction in my monthly tariff from £9+/month to £5; which I happily accepted. It was NOT explained to me that this lower tariff required the purchase of a new Samsung mobile (that I neither need nor want) at an annu...