Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos


how can i activate the sim card?

Madalina by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! SMS Problem

Hi, I have just acquired a Samsung A71 and have a sim only deal with o2. I am unable to send a SMS message to some of my contacts, although I do receive SMSs from these contacts. Help!!!

NikkiH by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Upgrade

Hi due to bad credit i took sim only plan next week it says can upgrade to a device! would i be required to pass a credit checked to upgrade if anyone could clarify this it would be appreciated

Cfcdave79 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Hi

Hello I make one phone on contract and I pay £29:99 upfront costAnd after I give me declinedWhen I receive my money back

Nicoleta2 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! S21 ultra order

I currently have the s20 ultra and want to upgrade via o2 refresh with my s20, it says I can get an extra £150 if I preorder the s21, I can get £306 for my s20 for a total of £456, what I'm wondering is how exactly does the o2 refresh work with a pre...

I watch

Hi iv just caught a Apple Watch series 5 cellular can I use my mobile data on it saves me using my phone while at work

Mikeh89 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Fraud email

I’ve had 4 emails today 2 sending a 4 digit code and 1 off my care and 1 saying my order is on its way it says there sending a 4gb all round SIM card but yet I’ve not ordered nothing all the emails look genuine could this be fraud ?

Chelsea1 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Phone barring

My phone as barring on and I paid 244.41 pounds yesterday