Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 453308 Views
  • 2 replies
  • 2 kudos

Billing enquiry

Why have I been charged £94 twice to clear the restrictions from a late payment when I was only paying £44 a month before??

JH231 by Level 1: Joiner
  • 494 Views
  • 1 replies
  • 0 kudos

iphone 15

can you tell me when you are dispatching the new iphone 15 please?

Resolved! Promise to oay

I want to know if you can put me a promise to pay on my overdue balance I need it for the 12th of October thanks

Kelly35 by Level 1: Joiner
  • 965 Views
  • 1 replies
  • 0 kudos

Unauthorised charges to my monthly O2 account

Stripeyoffers.com / StripeyGiraffe have accessed my O2 account and made some unauthorised charges (only £1.50 per time) annoyingly and fraudulently, on my O2 phone account. I have texted them back on 88222 to say STOP, but I have no idea if that has ...

Fatboy by Level 1: Joiner
  • 687 Views
  • 1 replies
  • 0 kudos

2+ months no refund

At the end of April I was charged £148, when my daughters bill is £27.Initially, I was told that I would receive £198.91 as I had been charged too much from the previous month also and funds would hit my bank account in 24hrs.24hrs later no money, I ...

International travel charge

I have been charged £5 for international travel. I am a pay monthly customer and have not travelled outside the EU. How do I get a refund for this incorrect charge?

Resolved! new pay monthly contract

Where do I find my new pay monthly contract details on MyO2

Clarity by Level 1: Joiner
  • 871 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone upgrade

I have changed my tariff and would like to find out how much it would be to upgrade my iPhone 11 at this time

Glee56 by Level 1: Joiner
  • 597 Views
  • 1 replies
  • 0 kudos

Resolved! Non payment

Just been moved to o2 from Virgin and have been informed of a non payment of my mobile bill. This was payed by direct debit with Virgin and I haven't cancelled anything. Now I am being threatened with late payment fees and debt collectors. What's goi...

Smudge49 by Level 1: Joiner
  • 604 Views
  • 1 replies
  • 0 kudos

Resolved! Monthly charge

Why is my charge so high this month

Bonnie2 by Level 1: Joiner
  • 511 Views
  • 1 replies
  • 0 kudos