Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 18674 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 186781 Views
  • 2 replies
  • 2 kudos

Resolved! USA holiday

I'm on an unlimited contract that includes O2 travel and inclusive zone. Does this mean when I got to the USA next month I won't have to pay any extra? Also would I keep data roaming off or on?

Resolved! Huawei p30

Do yous still stock tbesr6phones

Da7 by Level 1: Joiner
  • 304 Views
  • 2 replies
  • 0 kudos

Resolved! Payment too high

Hi I would like to cut my insurance service and also reduce my data usage. Thank you

Dani76 by Level 1: Joiner
  • 194 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming

Currently in Ibiza with three others on O2 who are experiencing not having any data (4G) despite having ample data and our roaming switched on. We’ve rebooted numerous times and we’re all not getting anything through. I’ve searched numerous places bu...

Resolved! Free Disney plus

Hi. I upgraded my phone with you back in April and until recently I had a free six month subscription to Disney+. I went to activate it but it has vanished from My 02. Can you help?

JonM by Level 1: Joiner
  • 456 Views
  • 2 replies
  • 0 kudos

Resolved! Help

I was miss sold a phone contract with a sim x2 I want to cancel as I am fuming aboutthat a company like O2 would allow this to be happening from partnering companies it’s disgusting I want my order cancelled

Resolved! Upgrade: Delayed delivery

I was wondering if anyone had experienced this or had any advice. I placed an upgrade order on Wednesday for anew phone with a 24 hour delivery window. It is now Saturday and the phone has not been delivered. The current order status says Order Confi...

Garyl31 by Level 1: Joiner
  • 723 Views
  • 1 replies
  • 0 kudos

Resolved! Switch to 20Gb / £8 via uSwitch

I am currently on 10Gb a month for £8, but a current deal with USwitch is 20Gb for £8. Does anybody know if I can switch to this deal, keeping my current number/account etc please? If I go via the O2 website and choose upgrade, this option is not ava...

Resolved! Hello

I want to change my bank account for direct debit

Nikolina by Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos