Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

need to speak to a human

I have a new phone (also O2) and want to change my phone number from this phone and cancel it (no ending 041) but am having problems with it.

Resolved! Advice for ending contract

Hi there, I have 2 contracts with iPhones and 2 Apple watches. Both watches are linked to the number that I want to cancel as I am about to pay the device plan off. O2 have said I will therefore need to pay both watches off. I have asked them to link...

Resolved! 2 plans one account will they cut both off for non payment

Ok, I have 2 plans under the same account. I've recently lost my job due to the terrible state of the UK, so I'm struggling to afford both phone plans on my account. If I stopped paying the second line on that account but continued paying the first d...

Payment issues

Have tried 3 times this morning to pay with a card, it's not gone through

Final bill

*Sorted now thanks*

Resolved! S22 dual sim unlocked?

Hi Probably a silly question but on a dual sim phone can you add a sim from any network? Couple of reasons i ask: 1-Going abroad soon outside the EU so thought a local sim might be best2- When my contract expires im leaving o2 as the service is terri...

Resolved! O2 switch up

Hi I am on 02 switch up and o don't fully understand it.

Resolved! Help! Stuck in limbo after click and collect order

Hello all, I just wanted to ask for some advice. I ordered a 16gb iPhone 5s on o2 simplicity online for click and collect from a branch on Wednesday 30 March. I passed the credit check and all was fine. I have an order number starting ms-, and have a...

2nd sim card

Dont know how to activate my 2nd sim card ?

My o2

My o2 sim stop working couple months ago

O2

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