Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 219239 Views
  • 2 replies
  • 2 kudos

Resolved! Fraud

has anyone been affected by fraud? 

Peter1957 by Level 1: Joiner
  • 197 Views
  • 2 replies
  • 0 kudos

order delivery

how do i change a pre agreed order from home delivery to collection

Filter settings

How do I change my filter settings whilst using Mobile Data?

Connor16 by Level 1: Joiner
  • 138 Views
  • 1 replies
  • 0 kudos

SIM Upgrade Volt benefits Confusion

Hi there, I am looking to upgrade my sim only plan via moneysupermarket. When i click the link and go through o2 i select the correct number to upgrade but then i get a message saying this: There’s a change to your benefitsSorry, as you're no longer ...

Michael08 by Level 1: Joiner
  • 631 Views
  • 9 replies
  • 0 kudos

Dual contract

Is it possible to link 2 Sims to one contract please  

99keith by Level 1: Joiner
  • 282 Views
  • 4 replies
  • 0 kudos

2 Sims

Hi I have a second phone [sim] I need to keep and want to put it on a low contract with very little use as it was my wife's they are both registered to myself I need low calls low TX And little data is this possible

99keith by Level 1: Joiner
  • 308 Views
  • 3 replies
  • 0 kudos

New sim won’t activate

Hello, I’ve just upgraded my phone and requested a new sim as I don’t have access to my old one. The new one has come with the phone and I have put it into the device. I have tried to text the 20220 number saying SWAP. But this isn’t working and all ...

Chris1950 by Level 1: Joiner
  • 278 Views
  • 3 replies
  • 0 kudos

Resolved! My contract

Hi my name is Mrs Cheryl Smith I am with o2 my number is : (REMOVED) and I want to know my contract start and end dates please ?

Spend cap Unexpected charges

Apparently spent 127.96 over line rental. Cannot access the phone number on website. Please advise. (REMOVED)

Popps by Level 1: Joiner
  • 143 Views
  • 1 replies
  • 0 kudos

Wanting to leave O2 within 30-days of a new 12-month contract

Hi all,I switched from another network to O2 on the 16th April 2024 (last month).I got an eSim. I activated it, and my number transferred over the very next day on the 17th.I chose 15GB for £7.99/month. I am aware that I'm past the 14 day 'cooling do...