Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Scam phone calls

Is anybody getting what must be scam calls supposedly from O2?Rang offering 30% discount for a year and asking email address which we wouldn’t giveTheir English was heavily accented and phrases not right

Changing sim contract

I have found a monthly deal cheaper than the one I'm currently on, I'd like to swap to this but not sure how to

Sim only

Switch are offering 30GB for £7.99 a month, 12 month contract, can you match this?

Logging in

If forget my login details how do I login I've 5 different contracts 3 are on one email the other 2 on a different one plz help

Resolved! refund for credit note

i've received £150 credit as goodwill and your email states I can request refund, but how?

Resolved! Sim card lost

Hi, I have lost my sim card and dont have from where to call your customer service. I need a solution as soon as possible please and to be fixed without the need to call the customer service. I have tried to reach out to the virtual online chat but t...

Data unavailable in europe

I am unable to use my data in Europe and am restricted to domestic WiFi etc. How do I turn on my data?

I want to change my monthly tariff

I want to change my monthly tariff to increase my Data Plan for the month.

SIM card been cut off

I am abroad and my SIM has been deactivated/not working

Resolved! Still being charged for my old Switch Up phone

Hi, so I know this isn't a customer support forum but I wondered if anyone else has experienced the same issue. Back on 12th of October I did a Switch-Up from a Pixel Fold to a Pixel 8 Pro. I promptly returned the Fold by post (unfortunately the new ...

O2

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