This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237737 Views
  • 2 replies
  • 2 kudos

Resolved! Pay as you go to pay monthly

HiI'm currently on O2 pay as you go rolling plan but I've just signed up for a Pay Monthly plan and want to keep my original number. I registered to do this but all the communications are stating the new number, will this be updated?

Kmidd by • Level 1: Joiner
  • 355 Views
  • 1 replies
  • 0 kudos

Resolved! Galaxy buds 2 Pro promotion offer

I purchased the Galaxy S23 256gb on 28th June whilst they were running the offer for buds for £1, I waited the 30 days for the code to be sent and nothing. After 4 phonecalls I was sent a code which was invalid! Multiple further phone calls stating I...

Erenton92 by • Level 1: Joiner
  • 1115 Views
  • 4 replies
  • 0 kudos

Resolved! Switch Up

How does Switch Up work & how much much extra does Plus Plan cost (as it says you need to be on that to do it)?

Jochan by • Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Resolved! Spend Cap

Hi, I wish to reduce my spend cap to £0.00 please

Questioning my charge

I want to find out how to move to a cheaper monthly tariff. I'm paying £9.50 a month, for a non smart phone that I hardly use

nonsense by • Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

Resolved! Paying my bill

I received a text saying my bill was overdue, which it was by like a day or 2, on the text was a link which sent me to the o2 website to top up, I paid my bill, but on my bank it’s showing up differently to how it normally does? It’s also not showing...

Tan3 by • Level 1: Joiner
  • 288 Views
  • 1 replies
  • 0 kudos

Resolved! Order

Hi , I had a message through saying thanks for your order but I haven’t ordered anything I’m a bit confused?? This was the text: Just confirming your order has gone through - thanks. Your order number is NC17818619, and you can check on its progress ...

SLA1231 by • Level 1: Joiner
  • 504 Views
  • 2 replies
  • 0 kudos

Cancelling extras

Hi. Can someone tell me how I cancel the Disney channel I got when I upgraded. It now going to charge me for it and I e never used it.

Linds76 by • Level 1: Joiner
  • 3576 Views
  • 4 replies
  • 0 kudos

statement

how many hours does it take to be able to view and download statement online?

Top Kudoed Authors
View All
Top