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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237619 Views
  • 2 replies
  • 2 kudos

Outstanding monies

Hi I have paid £72 for an overdue bill over a week ago and it still says it’s outstanding. I have 2 accounts can someone check if it has been out agains that wrong one please?

4812paula by • Level 1: Joiner
  • 64 Views
  • 1 replies
  • 0 kudos

Upgrade

I could be interested in upgrading. However, I did not know that somebody had signed me up until 2026 on Sim only! This was supposed to be a rolling sim only deal on a temporary basis

Ashley88 by • Level 1: Joiner
  • 87 Views
  • 2 replies
  • 0 kudos

Resolved! Charging me zone 3 bolt on when in India

O2 has just told me I need a zone 3 bolt on at £26 for 100mb and yet their website tells me that India is Zone 2 and £6 a day. Which is it O2???? and can I have my money back

Mobile to landline calls keep dropping

Both my wife and I use O2 and have found over the last 3 months that our calls (iPhone) to landlines keep are repeatedly dropped after a few minutes regardless of the time day, weather, etc. There are signal bars on phone and O2 tell us there is noth...

iand1975 by • Level 1: Joiner
  • 116 Views
  • 1 replies
  • 0 kudos

Hi just got a new sim and I was told to txt o2 with the loyalty 21500

Hi I just upgraded and my plan and added a new SIM card for my son. The plan I chose for him was on offer from £20 to £16 but after I put the phone down the adviser called back and said to txt o2 when I get the sim on my main number and write loyalty...

Fermiskm by • Level 1: Joiner
  • 161 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer my number to o2

Will I be able to transfer my number from my current network to o2 when my gets here

Lumers73 by • Level 1: Joiner
  • 145 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade not working?!

Hi, I really want to upgrade and as of yesterday I am eligible, but the website won't allow me to do it - when I click the link it contradicts my account page and tells me I can't upgrade. I tried doing it over the phone instead but apparently the pr...

Anonymous by • Not applicable
  • 3582 Views
  • 10 replies
  • 0 kudos

No signal new account

Re:Account ************* OrderNo: ************ Contacting you as advised as it is past 6pm and I have not had any signal all day. I have switched the phone off and on as instructed several times. Please could you rectify this asap. Thank you.

B24W by • Level 1: Joiner
  • 89 Views
  • 1 replies
  • 0 kudos
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