Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! EU roaming

I am planning to leave Three and switch to a 12 month SIM only contract with O2. The main reason for leaving Three is that they have stopped their free EU roaming. As far as I can determine, it is still free to roam in the EU (within your allowance) ...

O2 EU Roaming versus, Vodafone, Three, Asda, BT and Tesco. Dublin 13th July 2017

As you know one of my bug bearers with O2 is currently there Roaming in the EU which we all know that they throttle.On the 15th June 2017, EU made changes that all the EU networks had to offer cross roaming free of charge, so you can use your own all...

Resolved! account

Can i check who the account name and address is

Data left

The app is saying I have 46GB over 50 left but I got a text saying that I have used 75% of my allowance, who is right?

Resolved! New SIM not working

I lost my phone and was sent a new SIM to put in my new phone but when I've put it in the new phone it doesn't seem to be working. No calls or texts will leave the phone.I've rung customer services 3 times today and seem to get cut off after 25 minut...

Resolved! over seas connection

Can you check if my number xxxxxxxxxxxx in enabled for Spain [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! When will my new contract start?

I recently upgraded my phone. My final billing period for my old device and tariff is due any day but my new device is out of stock. Will I just keep paying the old tariff until my new device arrives or will I start paying for the new one even though...

Disney+

Yesterday I was offered disney+ free for 6 months. When I tried clicking on the link I just keep getting a blank screen. Why?Below is the text and link I received. Here's 6 months of Disney+ on us, just as a thank you for being with us. Start streami...

upgrade to volt

i have recently upgraded to virgin volt and cannot access the Disney channel

Resolved! Credit Checks - Hard/Soft - Re-apply on declined check?

I've had a long and arduous dealing with O2 this weekend, but I'll try and keep to the point:I set up a contract over the phone, but had issues on the O2 website when trying to make the upfront payment. I called them back and a man removed the whole ...

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