Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Faulty sim, need to talk to a human

Hi I really just want to talk to someone please? I’ve logged a message on here and then had to create a community, can anyone please just call me??

direct debit bank details

I am VERY frustrated! Where can I change my bank details? The forum is rubbish - my page looks nothing like what has been posted and there is NO drop down menu!!!!

unexpected text message

I have received an unexpected text message from O2 - about an order that I don't recall making. I would like to check what it is.

Resolved! want to get a rolling sim but keep my existing number, at the moment i have a monthto month contract

Hello, at the moment I have a month to month contract and would like to get the £10 sim only , how do I do that and keep my existing number ?

WiFi and 4G calling

How do I set up WiFi and 4G calling

Resolved! insurance

My Samsung Z Flip 4 phone is damaged, what address to I send it to for repair?

lower bill

hello - how can i lower my monthly bill?

Resolved! Is it possible to cancel at a future date?

Hi there - asking for a friend. My friend has a pay monthly service that is off plan. He's about to leave the UK for good via a holiday in Europe. So, he want to keep his phone service for the holiday then cancel the service altogether. Is it possibl...

Resolved! SMS charges

Why am I suddenly being charged for SMS picture texts ?

Termination

My contract is cancelled and service is due to be cut off on 22/09/23. My final payment was paid on 08/09/23. Next bill is due on 25/09/23 therefore I have cancelled my Direct Debit. (Removed)

O2

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