Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

No service

just renewed contract and have had no service all day

Phone bill

I can't view my bill as my phone has been cut off

Resolved! Sim only contract

I have a monthly sim only o2 mobile phone contract which ends in two days time. If I do nothing, what happens?

Resolved! Earbud Pro 2 offer

I am still waiting for my sms code to claim my earbud pro 2 for £1.I have phoned the service support who said they have sorted it and I would recieve the code but I have not.I then tried again the the online support and they promised I would get it i...

Extra sim

Hi all, I am defo not tech savvy.Here goes. I have two O2 Sim only deals mine and my son's. I want to add my daughter to my account and get the extra 20 percent off. For the life of me I can not find out how to do this. Regards

Resolved! out of contract

Dear Sir/Madam, the records state my tariff can not be changed but I signed a 12 month contract that has expired and I shouldbe "out of contract." I did NOT expressly inform you that I wished to continue this contract. Pls amend my status and give me...

Resolved! Caller Line Identification

I have been moved from Virgin Mobile to O2. Generally happy, but both my phones will not display incoming numbers - just being shown as unknown number. Is this a known problem and how can it be fixed? Thanks.

Resolved! Samsung Pro 2 ear buds offer

When I took my contract out, there was an offer for Samsung Pro ear buds for 1p and was told I would receive a code 14 days after phone purchase. I still have not received my code and was wondering when it will arrive? Thanks

Complaint

Was told 5 days to resolve a complaint and it’s now been over three weeks more great service from o2.

Resolved! Billing issues

Dear Sir/Madam I have some financial problems I am bankruptcy position at moment if you make payment settle I can make small amount to finished my bill ASAP time can't access anything need to access or arrange payment plant to pay bill if you want I ...

O2

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