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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 255745 Views
  • 2 replies
  • 2 kudos

Resolved! travelling to iceland

I'm travelling to Iceland for a short holiday in November. Will I be able to use my phone there?

legacy by • Level 1: Joiner
  • 508 Views
  • 1 replies
  • 0 kudos

Resolved! Change payment method

I would like to pay you from a different account

Erdal by • Level 1: Joiner
  • 632 Views
  • 1 replies
  • 0 kudos

Resolved! Being billed for texts from a blocked number!

I have tried literally everything I can think of to get rid of a nuisance "premium" spam text company, and I KEEP GETTING TEXTS that I'm being billed £1.50/time for! I need rid of these parasites and I would really like rid of the bill!They're alread...

LynB4 by • Level 1: Joiner
  • 912 Views
  • 3 replies
  • 0 kudos

Resolved! Lost phone

Hi lost my phone on 1/10 I need to get a new phone and SIM card but when I go to the store mother's maiden name you have is wrong so can't access my account. How can I correct this issue

My new phone order

Im supposed to collect my new phone from a local O2 shop, but I have to bring a 4 digit confirmation code - but I don't have one!

Resolved! Travelling to Pakistan

I'm going Pakistan. Does anyone know how to add a bolt on and how much it is? Thanks.

Sulmaan by • Level 1: Joiner
  • 1098 Views
  • 2 replies
  • 0 kudos

Tracking my order...

Hi, i upgraded my phone on thursday, it said delivery by 1st October. It says complete on my orders online and has a tracking number but i am unsure what courier it is with as i have tried tracking number on all couriers and the number isnt available...

Beth-88 by • Level 1: Joiner
  • 1120 Views
  • 1 replies
  • 0 kudos

Resolved! Loyalty discount - help needed

Hi there, I currently have my own monthly device/airtime plan with O2, and recently took out an additional SIMO deal (for my son to use). This is discounted to £9.99 for the first six months, before going up to £19 per month. My question is that if I...

CamGee by • Level 1: Joiner
  • 1160 Views
  • 4 replies
  • 0 kudos

Resolved! Upgrad3 SIM

Hi how do I upgrade a SIM

VT3 by • Level 1: Joiner
  • 635 Views
  • 4 replies
  • 0 kudos
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