Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

sim

got 2 telephones both samsung when changing the sim from old one to new one it comes up on the phone NO SIM why wont the sim work in one but not the other .ta

Resolved! Add another line

Hi I pay my bill every month but wanting to get my partner a phone for his birthday and wanting to add another line but it says I have to have a credit check done then I always get declined! I thought it you add another line then I would be allowed a...

Order

I have just received notification that my order has been processed but I’d like to cancel it please

My billing account

Hi I’d like to know why none of my mobile numbers or billing information is on my account?

Resolved! Renewing cell contract

Hi. I'm currently on Pay Monthly contract which expires soon. How can I change to pay as you go / month to month without a contract?

Resolved! Contact

How long is left on my contract and when can I cancel

Why is my bill more than twice as much fo

The charges for one of my phone's is twice as much as the other despite them being on the same tariff and having no extra charges

Resolved! cancellation

I have relocated from UK to an EU country. As such I do not need my UK phone. I am aware that my handsets still need paying for but can I cancel the pay monthly contract but just keep paying for handset?

I need my final bill please

I need my final bill please I have been waiting for it and it has not turned up in the post yet.

poor signal

Hi I am recently having poor signal issues indoors and my calls are constantly dropping, I've done all the checklist things on my phone..no change in poor signal..network check says no issues . Is wifi calling free how do I know it's in my contract, ...

O2

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