Why have I been sent a bill which I reported as a scam letter last month
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on 16-11-2023 18:35
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on 16-11-2023 18:43
This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202
Use the specific Payment management number 0800 902 0217
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
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on 16-11-2023 18:49
Assuming you reported as fraud?
If so, just to manage your expectations, you will continue to get bills whilst they investigate and if you refuse to pay, the debt will be passed to debt collectors.
Although against all instincts, you are better off paying and getting a refund once all is sorted out.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

