O2

Resolved! switching to another providor

Hi I want to switch my data pay monthly plan to another provider. I am still paying my device plan until Feb 2024 - if I wanted to switch would I first need to pay off my device plan ? or could I switch my pay monthly and just continue to pay off the...

Resolved! Cancelling my account.

My monthly payment is due on the 20'th of April, can I cancel now without incuring a charge?

Resolved! My bill

Why has my bill risen this month

Resolved! Porting from Virgin

Switched from virgin today, number ported. Cannot receive calls or texts from virgin mobiles. Does this mean virgin have work to do?

Resolved! Incorrect bill

Resolved! Price Increase - new customer

Well I am disgusted!Yes I and the rest of the world know about the extortionate increases most providers are applying this month, however ...I recently joined O2, on the 1st March 2023.For broadband and TV I have been with Virgin Media for many years...

Resolved! Cheaper on Uswitch - Sim Only

A 50GB package on Uswitch for £12 but I can`t seem to find on here.I need to pay my upgrade off but would be easier to go through you as I can keep my number.

Resolved! Reinstate services

I’m currently in a situation where I can’t pay my bill until a weeks time, I was never informed of the high premium, I can’t call to speak to o2 due to this meaning I can’t reach out to o2. I need my phone for any emergencies. What can I do to reinst...

Resolved! Hi just like to confirm that i currently have 3 contracts with you ?

Hi ive recently took a new contract out with you got the phone from affordable mobiles and set up yesterday it appears that ive been able to continue with my previous number which is wanted however i want to end my old contract has this automatically...

Resolved! Bill

Hi. I cancelled my contract last month with O2 but have still had a payment taken from my account this month