Solved: Account name change

Conor2 · ‎24-10-2023

Hello, my account name is under my mums name and I would like to change the name to match the card payer (mine) details. Thanks

MI5 · ‎24-10-2023

@Conor2

You will need to apply for a new contract in your name as you will need to pass a credit check.

Once you have done this, the number can be migrated across to your new contract.

Best done when out of contract or you will need to pay cancellation fees.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎24-10-2023

@Conor2

You will need to apply for a new contract in your name as you will need to pass a credit check.

Once you have done this, the number can be migrated across to your new contract.

Best done when out of contract or you will need to pay cancellation fees.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Account name change

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eSIM

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