cancel
Showing results for 
Search instead for 
Did you mean: 

Account name change

Conor2
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello, my account name is under my mums name and I would like to change the name to match the card payer (mine) details. Thanks 

Message 1 of 2
343 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151803 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Conor2 

You will need to apply for a new contract in your name as you will need to pass a credit check.

Once you have done this, the number can be migrated across to your new contract.

Best done when out of contract or you will need to pay cancellation fees.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
339 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151803 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Conor2 

You will need to apply for a new contract in your name as you will need to pass a credit check.

Once you have done this, the number can be migrated across to your new contract.

Best done when out of contract or you will need to pay cancellation fees.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
340 Views