Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 276968 Views
  • 2 replies
  • 2 kudos

Resolved! Changing bank account name

Hi. I am trying to change the bank account details on my account and it says I must contact O2 in order to change the name of the bank account holderplease could you offer some assistance. Thank you

Tom29 by Level 1: Joiner
  • 698 Views
  • 3 replies
  • 0 kudos

My bill

I've set up a payment plan with you. But my service has been restricted.

Microphone

Hi, I have a Xperia 1IV . The microphone has failed for calls. The system mic test also confirms it's failed. Video seems to work. Any ideas before I seek O2 supp? Thanks.

HO12 by Level 1: Joiner
  • 428 Views
  • 2 replies
  • 0 kudos

Resolved! Galaxy buds 2 pro

Help!I ordered my Samsung galaxy s23 in October 4th and I should have received the code for a free pair of buds. It's been almost two months and I still haven't received the code. I have tried contacting through the agent chat (three times) and via t...

Michael99 by Level 1: Joiner
  • 709 Views
  • 1 replies
  • 0 kudos

Resolved! Minimum Contract Term

Hello. We're getting in touch to let you know that you're currently out of your minimum contract term and your monthly Airtime Plan is **.**, this excludes any current discounts you may have.You can choose to stay on the same tariff, move to another ...

Resolved! My phone number is being used by a scammer

Hi, I keep getting phone calls off random numbers from people I don't know saying they have just had a missed call from me and end up calling me back. I believe there is a scammer who is using my number or changing the caller ID to my number, not sur...

Megan10 by Level 1: Joiner
  • 16954 Views
  • 4 replies
  • 0 kudos