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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! More data

I've recently moved house and my Internet hasn't yet been connected. I've gone through my 5gb of data this month already as I work from home. How do I up my data allowance for this month only? Thanks

ESH by • Level 1: Joiner
  • 393 Views
  • 2 replies
  • 0 kudos

Resolved! Split Port Issue

@O2Lisa I have seen from previous posts that you have assisted users with a split port issue in the past. Can you help please O2 have tried to port me over from Tesco mobile three days ago. According to CS team number has been ported, but 02 sim is n...

Fox276 by • Level 1: Joiner
  • 3585 Views
  • 17 replies
  • 0 kudos

Unable to take out a new Apple Watch plan

Hi, Hoping somebody else has experienced this and knows what to do. When I get to the credit check stage of buying a new Apple Watch. I get a generic "An Error Occurred" message. I called O2 sales, who have no idea why this is happening, on their sid...

Resolved! SIM not provisioned

I lost my SIM new one was posted. Put it in says sim not provisioned I cannot make calls or texts

Lex4life by • Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos

Remove spend cap

Hi,could I remove my spending cap from my account please. many thanks,Alex

AlexBevan by • Level 1: Joiner
  • 418 Views
  • 2 replies
  • 0 kudos

Resolved! o2 recycle

sorry if this is in the wrong section. Really not having a good time with o2 at current. had issues with missing orders but thats by the by and sorted finally. Now i went in store and upgraded my phone, and recycled my old phone. how long does it tak...

Resolved! not happy

i want to speak to a customer services person please. I am not happy with my tariff

Kora1 by • Level 1: Joiner
  • 457 Views
  • 3 replies
  • 0 kudos

incorrect address and sim card xxxxxxxxxxxxxx

hi, You are swapping me from Virgin. 2 issues - one you have an old address for me. xxxxxxxxxxxxxxxxxxx and you say you have sent a SIM card. I thought with the swap it was being done remotely...So please send card to my new address xxxxxxxxxxxxxxxxx...

SuzyLou1 by • Level 1: Joiner
  • 2387 Views
  • 2 replies
  • 0 kudos
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