Don’t understand my high phone bill

[EMZ1947]

Hi

I have these two bolt Ons 

O2 Travel & Higher Data Limit in non-O2 Travel countries

International Bolt On

And am currently travelling in Australia and New Zealand. Why is my latest bill £180?

[pgn]

@EMZ1947 - https://www.o2.co.uk/international/using-your-phone-abroad

O2 Travel Inclusive, either as part of an O2 Plus Plan tariff or as a Volt benefit, is what you need for cost-free calls on Contract O2 phones in NZ:

Ditto for Australia.

More info here: Guide: Roaming MegaGuide @EMZ1947.

Not sure about the 2nd bolt-on you mention.

[MI5]

@EMZ1947 

It would appear that you have been charged standard rates for roaming which means your O2 travel is not activated.

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