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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 220305 Views
  • 2 replies
  • 2 kudos

Airtime only contract

I have an airtime only contract having paid off my phone which is costing me £35+ a month This seems extortionate to me My contract is due to end shortly What are my options?

Stuki1944 by • Level 1: Joiner
  • 305 Views
  • 1 replies
  • 0 kudos

Resolved! Discount

I was offered a discount in store but when I checked with customer service they said they can't see it. When I spoke to the manager in store they claimed it doesn't show until the next month bill. How can I find out if the discount is going to be app...

Resolved! Replacement phone

Phone went in the sea, need a replacement

Dnalkrik by • Level 1: Joiner
  • 489 Views
  • 2 replies
  • 0 kudos

Volt

Hi, i added my Virgin Media account around a month ago and it still isnt showing as active on My O2 Side or my Virgin media side.Is there a way to check into this ?

Davey-D by • Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

Resolved! Returning device help

Hi I took a contract out for a Nintendo switch but changed my mind couldn’t get through to anyone to cancel it and now it’s arrived I still can’t get through to anyone to help return it I’ve called so many times now and they all don’t understand and ...

Account says Overdue Bill but my account was charged

I encountered trouble the middle of last month where my bank account was charged whilst I was in the red, and it failed. However I sorted it out and I paid the bill, but last weekend my data was cut off, I have full signal but I am unable to send or ...

Tom_Moust by • Level 1: Joiner
  • 580 Views
  • 4 replies
  • 0 kudos

Resolved! Charges abroad

Currently in Corfu with my boyfriend and we have both inccured extra charges as for some reason thinks we’re in Albania which we are not. Please can you help.

Resolved! Hotspot

Have I got unlimited hotspot with my unlimited data plan? It will not cost anymore if I’m unlimited!?

Leighton2 by • Level 1: Joiner
  • 338 Views
  • 1 replies
  • 0 kudos

Resolved! Extra items

So I upgraded to a Google pixel 7 pro and with the offer I was offered a fitbit and a pair of earphones but they still haven't arrived and it's been over a month. Do I need to do anything to claim them?

Timon by • Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos

Resolved! Change my number

I would like to change my number 

Faiza by • Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos
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