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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 256173 Views
  • 2 replies
  • 2 kudos

Refund closed account

I keep getting a text message saying to goto my bill however the account is shut and no way of viewing, this has gone on for a few month and the 02 website said it would automatically refund it to the paying bank account used for billing yet this has...

Resolved! Oicemail

Since being moved from Virgin to O2 my husband and I no longer have voicemail on our phones.

Jay93 by • Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos

Resolved! Porting problems - PLEASE HELP!!!

Hello,I decided to move my phone number of 22 years from 3 (been with them for 15 years) to O2 last Monday (14 March). Sent the PAAC code. Received the sim on Tuesday(15th), called O2 just to understand the process and gave them the PAAC code again. ...

noblehua by • Level 1: Joiner
  • 13126 Views
  • 41 replies
  • 0 kudos

Resolved! Discount

Trying to apply a blue light discount to my pay monthly account but it dosent recognise my Work email address

I have not received my sim card

I bought a new samsung phone. I have not yet received my new sim card although requested a few days ago. Now my old phone is no longer working and my new phone has no network coverage

Shahpur by • Level 1: Joiner
  • 411 Views
  • 2 replies
  • 0 kudos

My bill

I need my calls on so I can speak to Apple 2 get my bill paid they have put charges on my account I’m getting refunded! I can’t call them without my calls being on

Jebane kurwy

I cant log in to my ******in 02 account 

Kurwa by • Level 1: Joiner
  • 358 Views
  • 1 replies
  • 0 kudos

My order is delayed

It was supposed to be delivered today. But still, I haven't received it. Couldn't get a proper reason.

I am being charged for missed calls while abroad

While abroad in zone 3 I have recieved a number of missed calls which I do not respond to. However my bill shows I have been charged £2. Please cancel the charges as I have not responded to the calls and it is listed as outbound calls on my bill

AA9 by • Level 1: Joiner
  • 3297 Views
  • 5 replies
  • 0 kudos
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