Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Can I have my 14 year olds phone blocked by O2 as punishment for bad behaviour? It’s still in contract and up for renewal in June next year. I know I’d have to carry on paying the contract which is fine. I just don’t want to lie and say it’s been sto...
hi all they’re the above messages I’ve had, I’ve tried web chat and phone chat, and I’m going round in circles- at one point CS online sent me an eSIM pack for the watch, which is 100% not right. Essentially trying to get me a second line on my iPho...
What is considered custom plan?
I was contacted by someone called Maya Smith, Working ID ms4007 yestereday. She offered a reduced tariff (from £10 per month to £6) I accepted it. But I received an Iphone 15 Max Natural today, which I have not ordered, and I notice that I was charge...
As a result of the changes to my terms & conditions, I was given the opportunity to cancel my Virgin Media and Volt O₂ sim.They claimed that there would be no cancellation fees:"you can change or cancel your package, including your Volt O₂ sim, any t...
Hello, My iPhone died and will not turn on. Therefore cannot transfer eSim. Need a new QR code.
Hi , I upgraded in September through the MyO2 App. Paid what was owed which was about £164 to be able to upgrade. New phone was £54 a month. Paid £54 in October. I’ve now gone overseas and just seen an email saying I owe £28.19 and my account has bee...
Hi, I Have lost my mobile phone and need to cancel the sim of (REMOVED). i also need a new sim sent out and hoping I can keep my phone number and continue my contract. Michelle Monaghan. email: michellem20**Personal info**
I’m an existing 02 customer and have been paying £10/month pay as you go.Following the data allowance being used up in 2 weeks (this has never happened before) I contacted 02 and was convinced a monthly contract was better. The real benefit was I cou...
How do you block an 02 sim
