Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Ear buds

Has anyone else been promised after 45days that's you will receive a text with a code to buy the ear buds for a £1. 2 phone calls later and a gain another promise that it will be 2days its bow been 63 and still received nothing. Anyone else had this ...

Resolved! free 3 months Amazon Music

Hi ive tried all day yesterday to get my free 3 month Amazon Music but not received anything from O2 is this a scam because other people are having the same issue.

Netgear Nighthawk M1

I have a Netgear Nighthawk M1 and I am trying to find the APN settings for my pay monthly data only sim. Can anyone help me please.

Resolved! Using my phone abroad

Do I need to tell O2 that i will be in Portugal for a week or will it automatically find the sister network when I get there ?

Resolved! Upgrade

I am now due an upgrade. Can I upgrade any time?

Resolved! Sim broke cant receive confirmation code

My aim card broke and im trying to have it replace but I can't because I need to receive a text to confirm it but I can't as my sim is broken I don't have any other phones

Cancellation team link doesn't work

Hi, I have moved out of UK & need to close the account. I tried to have conversion with support through app, however I was pointed to dedicated team link which never worked. I am paying the balance of device plan, but I am worried that if cancellatio...

Resolved! Automated payment service won't stop calling/ texting

As per the title, I keep receiving calls asking me to pay my balance, but it's paid and the bill says so online.. I just got 3 texts stating I'll get late fees, and when I call the number back it says my previous balance, but it's paid already. Will ...

Resolved! Lost phone

I am the Account holder of 4 mobile numbers, the main being [Removed]. 1 on the other 3 numbers on the account (Removed) has now been lost by one of my sons. He has arranged another phone and number, there fore no longer require the number [Removed]....

Resolved! number transfer

i submitted a pac code yesterday when will the number change over

O2

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