Account number: (REMOVED)

NatashaLee · ‎24-01-2024

Hi

i received an email that I have a bill payment due of £0.66 however I closed my account in June 2023. This must have been sent in error. You do not have authority to take any money out of my account

many thanks

Natasha Lee

MI5 · ‎24-01-2024

@NatashaLee

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎24-01-2024

O2 have been known to enter defaults on credit files for trifling amounts

Call them and make the payment before they trash your credit file

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Bambino · ‎24-01-2024

@NatashaLee Please heed what @jonsie has told you if you don't want to begin a nightmare scenario.

I DO NOT WORK FOR O2

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