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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 236927 Views
  • 2 replies
  • 2 kudos

Resolved! Missed payment

Hi I missed my last month's payment Can I pay for it

Joshua2 by • Level 1: Joiner
  • 448 Views
  • 1 replies
  • 0 kudos

Resolved! Travelling to far east

I’m travelling to the Far East in February visiting Singapore, Malaysia, Thailand and Vietnam. I’m being told that, in terms of using my phone out there, I’d be best buying a temporary international SIM that covers those countries. Once I put this SI...

EddieD by • Level 1: Joiner
  • 900 Views
  • 3 replies
  • 0 kudos

Charger incorrectly for a few months now

Hi, I have just looked at my online banking and should be charged 23£ per month and can see I have been over charged for a few months? Please can you advise? laura

Benefit of adding other family

Hi all,I have my mobile with O2 and volt virgin. The three other family members use smarty. Is there any particular benefit of transferring the other three over to o2?

Hien by • Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos

Resolved! Bill query

Hi, I’m a brand new customer, and my monthly charge is £12. My first bill has just arrived for £12.39. The SIM card only came yesterday, and hasn’t been activated yet, so how can my monthly bill be higher than my monthly contract charge, when I haven...

MarkS63 by • Level 1: Joiner
  • 372 Views
  • 1 replies
  • 0 kudos

Cancel help

I am trying to cancel a new contract with my 14 day cooling off period I have not used the sim. So trying to cancel the contract via the landline telephone number is an impossible task as they assume you have that sim in a phone. Can I email O2 and a...

Sallycin by • Level 1: Joiner
  • 468 Views
  • 2 replies
  • 0 kudos

New phone arriving

I've got a new phone arriving tomorrow still with 02 and I want yo kp my old number...they say I will have to pay £59 off as I have a few months left on my sim only contract....how do I go about doing this

Resolved! Change my debit card

I just change my debit card and I don’t know if it will affect my monthly deduction

Damie by • Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos

contracts

how to get all my three 02 contracts all on the my 02 app 

paul471 by • Level 1: Joiner
  • 256 Views
  • 1 replies
  • 0 kudos
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