Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Broken phone

It's displaying unviable use also screen cracked so can even. ERASE

Move payment date

Hi, I would like to move my payment date to 13th of every month going forward please

Resolved! Data Roaming, California

I have a dual SIM phone, my O2 UK sim refuses to connect to the only available network AT&T on both automatic or manual. It times out when I try to connect to 4g or 5g. My O2 Espana, different company, works flawlessly. I have attempted to contact su...

Additional sim plan

hi can I add another sim only to my plan

new contarct upgrade

Hi, i recently upgraded my contract via a phone call with someone from your team. he ensured me that i will be able to add on my NHS o2 open discount after completing my application. i have just tried to do this and it comes up with a message saying ...

Resolved! end of contract

i have been with o2 for atleast 20+ years now. i currently have a 36month contract which up for renewal in october 2024. i've just cracked my screen and need a new phone. the predicament i'm in, is i dont get any phone signal at work but EE customers...

No signal

I don’t seem to have any signal on my phone. My bill seem to be up-to-date. I can’t make phone calls or receive phone calls. I have Wi-Fi but that’s it. I can’t contact anyone on O2 because I don’t have signal I need this sorted

Switch up

Just a quick one.i went into a local store on 25th October and placed an order for an iPhone 15 pro max 256gb in natural titanium. They asked for a deposit and said I would receive a text when phone is in. I have had no updates yet when I go into sto...

Resolved! OnePlus open

Does anyone know if o2 have plans to bring back OnePlus devices? I'd love to get the open foldable but o2 don't have any OnePlus phones. They used to.

Payment Plan

Hello, I'm incredibly annoyed as I spoke to someone from o2 last week who said that I could set up a financial plan for my apple watch for £16 a month, the assistant knew all the details (I had paid off my phone bill but not the watch and needed to s...

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