O2

I have been having this problem for months now we're the app and website are not allowing me to make payments. Every month direct debits keep trying to take twice the amount for my device plans yet the app shows the original price. I have made notes ...

I am commenting with regards to the worst customer service and technical issues that O2 are providing us with.I have had lost payments, customer service not replying, managers not calling back when promised and just plain useless customer service rep...