Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 241750 Views
  • 2 replies
  • 2 kudos

No 02 connection

Lost my O2 connection, help can't text , make or receive calls ...never happened before

Kim69 by Level 1: Joiner
  • 311 Views
  • 1 replies
  • 0 kudos

premium charges

I have been charged for something I haven't used or recieved, can you help

EJS1312 by Level 1: Joiner
  • 476 Views
  • 3 replies
  • 0 kudos

New phone not delivered/lost

My Upgrade was due for delivery on monday, DPD can't find it anywhere, had 4 days of getting passed round departments on the phone by DPD and O2, nobody can tell me anything and I still have no phone

No caller id

I am being harassed by someone from my past he now calls me no caller I’d what can I do about it please

Tan1978 by Level 1: Joiner
  • 423 Views
  • 2 replies
  • 0 kudos

Resolved! closing account

asked and received a pac code recently and o2signal soon after. should this have closed my account?

seagull by Level 1: Joiner
  • 350 Views
  • 1 replies
  • 0 kudos

02 airtime

Hi. Recently finished paying off a contract and need some advice. I havent been using the phone so unaware of any problems. But ive been emailed today i owe £78? 78 for what? Is there a process of cancelling your airtime bill or whatever becus i thou...

MS5 by Level 1: Joiner
  • 767 Views
  • 5 replies
  • 0 kudos

Cant log into account

Tried opening the app asked me to relog in said my details where wrong i reset password to a new one and its still saying its wrong.

Resolved! Please can somebody help.

Hi. I sent my phone back to o2 4 weeks ago for a repair under insurance.the claim was approved and a replacement phone sent out to me via DPD.i was tracking the phone on the DPD app until the trail went cold at the Croydon depot.After contacting DPD,...

Lindsey4 by Level 1: Joiner
  • 1109 Views
  • 6 replies
  • 0 kudos