Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Order gone missing?

I ordered a new pay monthly phone yesterday with in-store collection. The webpage said it would be available same-day, but I still don't have my confirmation today, and the order status says "processing". What is going on? I'm minded to cancel and bu...

No 02 connection

Lost my O2 connection, help can't text , make or receive calls ...never happened before

premium charges

I have been charged for something I haven't used or recieved, can you help

New phone not delivered/lost

My Upgrade was due for delivery on monday, DPD can't find it anywhere, had 4 days of getting passed round departments on the phone by DPD and O2, nobody can tell me anything and I still have no phone

Paid late bill but still not back on

Paid my bill yesterday but still no signal

O2 two numbers not required wish cancel my contract from abroad

How can i cancel my o2 contract,I have 2 numbers both not working i am in Canada and I don't need my phone numbers please help

No caller id

I am being harassed by someone from my past he now calls me no caller I’d what can I do about it please

Resolved! closing account

asked and received a pac code recently and o2signal soon after. should this have closed my account?

02 airtime

Hi. Recently finished paying off a contract and need some advice. I havent been using the phone so unaware of any problems. But ive been emailed today i owe £78? 78 for what? Is there a process of cancelling your airtime bill or whatever becus i thou...

Cant log into account

Tried opening the app asked me to relog in said my details where wrong i reset password to a new one and its still saying its wrong.

O2

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